Open Source Ticket Request System queue selection cross-site scripting

otrs-queue-selection-xss (23356) The risk level is classified as MediumMedium Risk

Description:

Open Source Ticket Request System (OTRS) is vulnerable to cross-site scripting. A remote authenticated attacker could send a specially-crafted URL to the queue selection function containing embedded code in the QueueID parameter, which once the link is clicked, would be executed within the security context of the hosting site.

Platforms Affected:

  • FreeBSD, FreeBSD
  • OpenBSD, OpenBSD
  • OTRS, OTRS 1.00 - 1.3.2
  • OTRS, OTRS 2.0.0 - 2.0.3

Remedy:

Upgrade to the latest version of OTRS (2.0.4 or 1.3.3 or later), available from the OTRS Web site. See References.

Consequences:

Gain Access

References:

Reported:

Nov 22, 2005

The information within this database may change without notice. Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. In no event shall the author/distributor (IBM Internet Security Systems X-Force) be held liable for any damages whatsoever arising out of or in connection with the use or spread of this information.

For corrections or additions please email xforce@iss.net

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