OTRS (Open Ticket Request System) index.pl cross-site scripting
|otrs-indexpl-xss (34164)||Medium Risk|
OTRS is vulnerable to cross-site scripting, caused by improper validation of user-supplied input by the index.pl script. A remote attacker could exploit this vulnerability using the Subaction parameter in a specially-crafted URL to execute script in a victim's Web browser within the security context of the hosting Web site, once the URL is clicked. An attacker could use this vulnerability to steal the victim's cookie-based authentication credentials.
Upgrade to the latest version of OTRS available from the OTRS Web site. See References.
For Debian GNU/Linux (otrs2):
Refer to DSA-1298 for patch, upgrade, or suggested workaround information. See References.
For other distributions:
Contact your vendor for upgrade or patch information.
- BugTraq Mailing List, Mon May 07 2007 - 14:49:50 CDT : OTRS <= 2.0.x XSS/XSRF.
- OTRS Web site: OTRS::Email Management::Trouble Ticket System::Welcome!.
- BID-23862: OTRS Index.PL Cross-Site Scripting Vulnerability
- CVE-2007-2524: Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS) 2.0.x allows remote attackers to inject arbitrary web script or HTML via the Subaction parameter in an AgentTicketMailbox Action. NOTE: DEBIAN:DSA-1299 originally used this identifier for an ipsec-tools issue, but the proper identifier for the ipsec-tools issue is CVE-2007-1841.
- DSA-1298: otrs2 -- missing input sanitising
- OSVDB ID: 35821: OTRS (Open Ticket Request System) index.pl AgentTicketMailbox Action Subaction Parameter XSS
- OSVDB ID: 35822: OTRS (Open Ticket Request System) Unspecified CSRF
- SA25205: OTRS Cross-Site Scripting and Cross-Site Request Forgery
- SUSE-SR:2007:013: SUSE Security Summary Report
- VUPEN/ADV-2007-1698: Open source Ticket Request System Subaction Cross Site Scripting Vulnerability
- Debian Debian Linux 4.0
- OTRS OTRS 2.0.4 and prior
May 07, 2007
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The information within this database may change without notice. Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. In no event shall IBM be held liable for any damages whatsoever arising out of or in connection with the use or spread of this information.