iSupport ticket_function.php cross-site scripting
| isupport-ticketfunction-xss (54858) |  Medium Risk |
Description:
iSupport is vulnerable to cross-site scripting, caused by improper validation of user-supplied input by the ticket_function.php script. A remote attacker could exploit this vulnerability using the 5 or 9 form field to inject malicious script into a Web page which would be executed in a victim's Web browser within the security context of the hosting Web site, once the page is viewed. An attacker could use this vulnerability to steal the victim's cookie-based authentication credentials.
*CVSS:
| Base Score: | 4.3 |
| Access Vector: | Network |
| Access Complexity: | Medium |
| Authentication: | None |
| Confidentiality Impact: | None |
| Integrity Impact: | Partial |
| Availability Impact: | None |
| Temporal Score: | 4.1 |
| Exploitability: | High |
| Remediation Level: | Unavailable |
| Report Confidence: | Uncorroborated |
Consequences:
Gain Access
Remedy:
No remedy available as of June 1, 2013.
References:
- Idevspot Web site: iSupport - Help Desk Software/PHP Script.
- Offensive Security Exploit Database [12-16-2009]: iSupport <= 1.8 XSS/LFI Exploit .
- BID-37380: iDevSpot iSupport Multiple Cross Site Scripting Vulnerabilities
- CVE-2009-4433: Multiple cross-site scripting (XSS) vulnerabilities in IDevSpot iSupport 1.8 and earlier allow remote attackers to inject arbitrary web script or HTML via the (a) 5 or (b) 9 field in a post action to ticket_function.php, reachable through ticket_submit.php and index.php; (c) the which parameter to function.php, or (d) the which parameter to index.php, related to knowledgebase_list.php. NOTE: some of these details are obtained from third party information.
- OSVDB ID: 61109: iSupport ticket_function.php Multiple Parameter XSS
- OSVDB ID: 61111: iSupport index.php which Parameter XSS
- OSVDB ID: 61112: iSupport function.php which Parameter XSS
- SA37726: iSupport Multiple Vulnerabilities
Platforms Affected:
- IDevspot Webware iSupport 1.8
Reported:
Dec 16, 2009
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* According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.
The information within this database may change without notice. Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. In no event shall IBM be held liable for any damages whatsoever arising out of or in connection with the use or spread of this information.