NetSupport Manager "dot dot" directory traversal

netsupport-manager-directory-traversal (8610) The risk level is classified as MediumMedium Risk


NetSupport Manager could allow a remote attacker to traverse directories on the system. A remote attacker could send a specially-crafted request containing "dot dot" sequences (/../) to traverse directories and obtain known files on the system.


Obtain Information


Upgrade to the latest version of NetSupport Manager (7.0 or later), available from the PCI Web site. See References.


  • BugTraq Mailing List, Thu Mar 21 2002 - 18:40:06 CST: Webtraversal in PCI Netsupport Manager (all version up to 7 using web extensions).
  • PCI Web site: NetSupport Manager Product description.
  • BID-4348: NEWLOG NetSupport Manager Directory Traversal Vulnerability
  • CVE-2002-0482: Directory traversal vulnerability in PCI Netsupport Manager before version 7, when running web extensions, allows remote attackers to read arbitrary files via a .. (dot dot) in the HTTP GET request.
  • OSVDB ID: 9058: PCI Netsupport Manager GET Request Arbitrary File Access

Platforms Affected:

  • Productive Computer Insight NetSupport Manager prior to 7.0


Mar 22, 2002

The information within this database may change without notice. Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. In no event shall the author/distributor (IBM Internet Security Systems X-Force) be held liable for any damages whatsoever arising out of or in connection with the use or spread of this information.

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